Home-in is a digital home buying concierge that uses innovative technology to simplify the complex process of buying a home for your customers. It helps them easily navigate the purchase process, from property checks on a home they're interested in through to getting a contract review and settling on the property.
Home-in allows your customers to seamlessly navigate the home buying journey.
Keeps you, the lender, in the loop at all times and offers a clear picture of your customer's journey. Making it easier for you to guide and communicate with them at just the right time.
Providing the best service and tools for customers is a key commitment for us. Home-in is a highly rated app and one of the highest net promoter scores in the industry.
Home-in also helps improve your home loan conversion rates by helping better understand the customer. And knowing exactly when they are getting serious about a property.
When your customers use Home-in, they know at all times what needs to happen next. They have easy in-app access to their entire team, including their buying assistant, a real person who provides them with end-to-end support.
I think the biggest benefit is that if a customer inputs an address into the Home-in app, we get notified immediately. It's an incredible chance for us to just pick up the phone.
Parisa Mardeen
CommBank Home Lending Executive
The most effective time to introduce this homing app is at the first interview… I normally introduce Home-in as part of my agenda.
Bishwa Chakravartee
CommBank Home Lending Executive